SLANDER PRESENTS

October 8th - 9th, 2021

The Woodlands Nature Reserve
Charleston, SC

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STARBASE 2021 LINEUP

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LOCATION

The Woodlands Nature Reserve

4279 Ashley River Road
Charleston, SC 29414

FAQ

WHAT TICKETS DO I NEED?

Camping & Festival Admission tickets are purchased separately. There is no “BUNDLE” that includes both camping & festival entry.

Camping Passes are NOT required for entry into the festival.

The only way to access the Pre-Party on Thursday 10.7.21 is with a 2-Day GA or VIP Festival Pass paired with a Weekend Camping Pass or VIP Camping Pass.

You must have a VIP Festival Pass to enter the VIP Camping area.

Single Day VIP Passes and Single Day Camping Passes will not be available.

  • 2-Day Festival Wristband (No Camping): This ticket includes entry for both October 8th, & October 9th at Starbase Festival. This does NOT include camping.
  • Friday GA (No Camping): This ticket includes entry for Friday, October 8th at Starbase Festival. This ticket does not include camping.
  • Saturday GA (No Camping): This ticket includes entry for Saturday, October 9th at Starbase Festival. This ticket does not include camping.
  • To check your payment plan status: Log into your account at seetickets.us – If you do not have an account, please use the email you used to purchase the tickets to create an account to monitor your payment plan status.
  • IF YOU MISS  A PAYMENT, once logged in you may see a yellow banner with a link to retry your failed payment. If there is no yellow banner, click on the blue DETAILS button next to your order that is on a payment plan. Once on your Order Details page, click the “Reinstate Payment Plan” button or click “Payment Plan Details” and then the retry link will appear in that pop-up. This link will take you to a page where you can pay off any missed payments.
  • When logged into your account, you can also view the full  payment schedule. As a reminder, payments are NOT processed automatically from SeeTickets on the date listed and you MUST log in to pay it on time.
  • This ticket includes VIP entry for October 8th & October 9th at Starbase Festival. This ticket does NOT include camping. VIP amenities include everything offered to GA patrons, premium viewing of all stages, private air-conditioned bathrooms, private VIP bars, access to premium VIP camping with VIP camping pass, access to exclusive pre-party on 10.7.21 with VIP camping pass

STARBASE CAMPING PASSES:

  • This ticket includes early entry on Thursday, October 7th, 2021 to the Starbase campgrounds.This ticket does NOT include entrance to the Starbase Festival on October 8th & October 9th. You must purchase a Starbase Festival Ticket in order to attend the music festival. 
  • In an effort to reduce traffic congestion and wait times, we have created 4 windows of time to enter the event on Thursday October 7th, 2021. Each camping pass is good for the entry of (1) vehicle. Everyone inside the car must have a valid festival wristband for entry, and there must be a legal seatbelt for every person inside the car entering the venue. No RVs or camping trailers will be permitted to enter the event. Tent only camping is offered.
  • Each camping pass is good for entry of (1) vehicle and up to (6) campers. You will receive a car decal to place on your vehicle upon purchase (ships out early September). All vehicles are subject to search. Upon arrival at the campground, the lead driver will receive camping wristbands to allow access to/from the campground all weekend long, as well as access to our exclusive campground stage.
  • This ticket includes entry to the Starbase Campgrounds on Friday, October 8th & Saturday, October 9th. This ticket does NOT include entrance to Starbase Music Festival.
  • Each camping pass is good for entry of (1) vehicle and up to (6) campers. You will receive a car decal to place on your vehicle upon purchase (ships out early September). All vehicles are subject to search. Upon arrival at the campground, the lead driver will receive camping wristbands to allow access to/from the campground all weekend long, as well as access to our exclusive campground stage.
  • This ticket includes early entry on Thursday, October 7th, 2021 to the Starbase campgrounds.This ticket does NOT include entrance to the Starbase Festival on October 8th & October 9th. You must purchase a Starbase Festival Ticket in order to attend the music festival. 
  • You will have your own dedicated entry for camping, and you may arrive at anytime on Thursday between 10AM – 10 PM
  • Each camping pass is good for entry of (1) vehicle and up to (6) campers. You will receive a car decal to place on your vehicle upon purchase (ships out early September). All vehicles are subject to search. Upon arrival at the campground, the lead driver will receive camping wristbands to allow access to/from the campground all weekend long, as well as access to our exclusive campground stage.

TICKET QUESTIONS

  • All payment plan tickets must be paid in full prior to the event for your tickets to be valid for Starbase Festival. Payment plans can be cancelled at any time, however, in accordance with our terms of purchase there are no refunds for paid or partially paid tickets. In the event of cancellation or non-payment, any deposited funds are forfeited. Please check your order details carefully before checking out. Any service fees for the payment plan will appear in the total. We are unable to make any changes to your payment plan once your order has been submitted. You must have a valid form of payment on file at all times during your payment plan. In the event of a declined charge, there is a maximum 10-day grace period for you to update your payment information to keep your payment plan current.
  • To check your payment plan status: Log into your account at seetickets.us – If you do not have an account, please use the email you used to purchase the tickets to create an account to monitor your payment plan status.
  • IF YOU MISS  A PAYMENT, once logged in you may see a yellow banner with a link to retry your failed payment. If there is no yellow banner, click on the blue DETAILS button next to your order that is on a payment plan. Once on your Order Details page, click the “Reinstate Payment Plan” button or click “Payment Plan Details” and then the retry link will appear in that pop-up. This link will take you to a page where you can pay off any missed payments.
  • When logged into your account, you can also view the full  payment schedule. As a reminder, payments are NOT processed automatically from SeeTickets on the date listed and you MUST log in to pay it on time.
  • We do not have specific upgrade options available, however, we encourage you to buy the ticket you do wish to upgrade to. After that, reach out to help@seetickets.us or info@starbasefest.com to let us know. Once we verify the information and new purchase, we can refund the original order. Refunds normally take 5-7 business days to process, so please allow ample time for your funds to return to your bank account.
  • Your SeeTickets account may be tied to an old email or one you don’t use often. Please check all possible email addresses your ticket order may be associated with. Search your inboxes for “SeeTickets” or “Starbase Festival”. If you are still having trouble locating your confirmation email please contact seetickets directly by emailing them at help@seetickets.us or calling them at +13239080607
  • All sales are final. This event is rain or shine.
  • Single day General Admission passes will only be available if supplies last and might be available at a later date if we don’t sell out on Weekend Passes. To guarantee your entry into the festival we recommend purchasing early as we do expect this to sell out.
  • No – camping passes are sold separately. Only one person in your group needs to purchase a camping pass that is good for entry of (1) vehicle and up to (6) campers. Festival passes ONLY include admission into the main festival grounds.
  • Wristbands and camping passes will be mailed out in batches starting 4-6 weeks before the event. You will receive an email notification when your wristband has been shipped.
  • If you do not receive your wristbands for any reason, please contact  info@starbasefest.com directly to arrange for new wristbands to be mailed (time permitting) or to set up pick up at will call.
  • September 1 is the last day you can purchase tickets to have them shipped to you – after that date all orders must be picked up at the Festival box office.
  • All ticketing information including your name, address, card on file, etc. can be changed by reaching out to help@seetickets.us

EVENT QUESTIONS

The festival starts at 1:30pm EST and ends at 12:00am EST each day.

  • Arriving in more than one vehicle with your group? Overnight weekend parking is available on-site just a short walk from the campground. Each campsite has available parking for ONE vehicle plus 6 campers. Any additional vehicles will be required to purchase an overflow weekend or single day parking pass.
  • All guests must be 18+ by the day you arrive at the festival. Please bring a government-issued photo ID, passport, or another form of valid government issued ID. All ticket types, including VIP and camping, are available to all attendees.
  • These passes will only be available for purchase at the campgrounds.
  • No. All guests must have both a Weekend Festival Admission wristband AND an Early Arrival camping pass. Early Entry camping passes & festival admission tickets are sold separately.
  • These passes will only be available for purchase at the campgrounds.
  • Anyone needing prescription medicine at the festival must present the pharmacy-labeled container which states the prescription, dosage, and patient name along with accompanying ID to our medical staff. Patrons are only allowed a sufficient supply of prescription medication for the festival days according to the prescribed dosing schedule.
  • Please contact info@starbasefest.com if you have any questions.

CAMPING QUESTIONS

- No reserving spots. If your group has more than six (6) people, which is the maximum people per one (1) camping spot, and wants to have camping spots next to each other, all vehicles must arrive together, no exceptions.

- There is no re-entry for camping vehicles.

- All vehicles will be searched before entry into the campgrounds.

- All campers must have their festival wristband ready when arriving. Campground passes will be handed off at security check.

- If arriving a day early, you MUST have an EARLY ARRIVAL car pass.

- If you have purchased an early arrival pass, make sure you arrive ONLY during the time window you have chosen.

  • If you purchased a Camping pass, you can camp with a standard car, SUV or standard size truck.
  • For the inaugural year, we will not have RV or trailer camping available.
  • No you do not, but you must have at least 1 tent in your campsite. If you are using a Camping spot without a car, we encourage you to put multiple sleeping tents in that space. Camping spaces that do not have a sleeping tent on them will be condensed.
  • You can get dropped off at the Rideshare lot by any rideshare, Uber, Lyft or Taxi. Check your map to make sure your driver takes you to the correct lot. After arriving at the camping gates you will be subject to a security check and must bring your equipment to your campsite on foot.
  • You only need one camping pass per campsite. Please note, if you want to have more than 1 car or camping spots together and camp with your friends over six (6) campers, each car must have a camping pass and arrive together at the same time. No exceptions. Maximum of (6) campers per campsite.
  • Good news campers! We will be offering on-site shower trailers to keep you fresh and clean during the event. Shower passes will be available for sale on-site at one of our guest services tents. Single day or weekend shower passes are available for purchase on-site during the event.
  • These passes will only be available for purchase at the campgrounds.
  • We do not allow any type of towed trailer in any camping area.
  • Yes, but you will still need to pass through the camping security check. Be sure to coordinate with your friends about the location of their site before you enter, or set a time for them to come meet you at the campground gates with your campground wristband. No one will be permitted access without a campground wristband.
  • Yes, but any additional vehicles will need to purchase a Parking Pass and the owner of the primary vehicle of the camping group will need to meet you at the camping gates with your camping wristbands for you to enter the camping area.
  • If you want to camp with multiple vehicles next to each other inside the campground, each vehicle will need to purchase a camping pass and all camping vehicles must arrive at the same time and each car has purchased a camping pass for entry. If your vehicles arrive separately you will not be able to camp together. Each vehicle must have the same type of camping pass.
  • We will have an on-site general store located inside the campground for all your basic needs including OTC medications, water, beer, snacks, and other common items. 
  • There are NO vehicle in and out privileges from the campgrounds. If a car leaves the campgrounds, it will not be permitted back into the campgrounds.
  • There are NO vehicle in and out privileges from the campgrounds. If a car leaves the campgrounds, it will not be permitted back into the campgrounds without purchasing another camping pass and reentering through security.
  • Yes, there will be an accessible campground and stage viewing areas. Have a specific question or arrangement to make? Please contact us at info@starbasefest.com and we can assist you!
  • In the campgrounds, you are allowed to sleep in your camping vehicles, however, this can be a serious health risk. We do not advise this for anyone. You are not allowed to sleep in your vehicle if it is parked in the Parking Lot.

GET INVOLVED

  • Anyone looking to cover the event for a publication, please fill out the press application form HERE.
  • Coming Soon

COVID QUESTIONS

  • Our #1 priority is the safety of our patrons, staff, and artists. As new information comes out from health officials and experts, we will be constantly updating our plan for COVID-related safety at the festival.

Our initial plan includes, but is not limited to:

  • Increased hand sanitizing stations
  • Expanded sanitation staff for high touch areas
  • Contactless points of sale wherever possible
  • Health Screenings as directed by local officials
  • Modified security search for all fans and staff to minimize contact of persons and handling of property

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